How old do I have to be to place a bet?
No one under the age of 18 years will be allowed to
place a bet.
What are your hours of operation?
Our online sportsbook is open for operation 24 hours
a day, 7 days a week. Our call center is open from
7am pacific until the last halftime of the last west
coast game.
What about Privacy and Security?
Our Players privacy and security is of the utmost
importance. We make sure to protect all personal
information.
Do I need to download any software to play on the
online sportsbook ?
NO! All the online sportsbook is written in the ASP
programming language. Therefore you are not required
to download or install anything on your computer.
All you need to do is access our web site using your
favorite internet browser.
Will your online sportsbook work on my
computer?
We will work on any computer which can surf the
World Wide Web using a browser like Internet
Explorer preferably. We had received some
information that some troubles may occur when people
are using Macintosh computers or Nestcape Navigator
browser, specially with straight bets. We are
working on resolve that problem. Thank you for your
patience.
Can I get technical help?
One of our priorities is to make sure that our
members are well looked after. If you are having any
technical problems or if you have any questions or
concerns please give the office a call.
Our operations are fully computerized and every
transaction is digitally recorded. In the event of a
discrepancy with a wager, you will be able to listen
to the digital playback of your
conversation/transaction. The Operations Manager
will then decide if an adjustment to your betting
account is necessary. These decisions are
FINAL
Who do I contact about my concerns?
If you have any questions or concerns about the
sportsbook, please feel free to call our customer
support. We will gladly help you out with any issues
you may have.
How long does it take to reconcile a game once it is
over? When will the money be in the customer’s
account?
Games will be reconciled at the end of the event;
your account will be updated 20 to 30 min after the
game has ended.
